Terms of Service

These Terms govern your access to and use of dloper Dashboard, dloper Drive, dloper Creator, Davern and related sites and support services (together, the Services).

When you create an account, accept an order or use the Services, you agree to these Terms. If you use the Services for an organisation, you confirm that you have authority to accept them for that organisation. If an order form or other written agreement applies, it takes priority where it conflicts with these Terms.

The contracting dloper entity for paid Services is identified in the applicable checkout, order form or invoice. If you do not agree to these Terms, do not use the Services.

You must provide accurate account information, keep it current and protect your credentials, passkeys, API keys and recovery methods. Do not share them except through the access controls provided by the Services.

Organisation administrators are responsible for managing members, permissions and connected accounts. You are responsible for activity carried out through your account or organisation unless you have promptly told us about suspected unauthorised access.

We may require reasonable verification, restrict access or reset credentials where this is necessary to protect an account, users or the Services.

Dashboard brings together account, website, domain, email, billing and support workflows. Drive provides organisation-scoped storage, sharing and file-request tools. Creator helps you prepare, publish and measure social content. Davern provides AI-assisted features within the Services.

Features, limits, available integrations and paid-plan allowances can change as the Services develop. Preview or beta features may be modified, suspended or withdrawn and may not be suitable for production or regulated use.

You retain ownership of content that you upload or create through the Services. You grant dloper the limited rights needed to host, store, copy, process, transmit and display that content solely to provide, secure and improve the Services at your direction.

You are responsible for ensuring that you have the rights, permissions and lawful basis to upload, use, share or publish your content. This includes personal data, copyrighted material, brand assets and content supplied by other people.

Drive share links and file requests can make content available to people outside your organisation. You are responsible for choosing the access level, recipient, password, expiry, download setting and other share controls. Treat any link as potentially accessible by anyone you authorise or who receives it from an authorised recipient.

When you connect a social account, you authorise Creator to use the scopes you approve to perform the actions you request, such as publishing content, scheduling posts, reading comments or messages and retrieving analytics.

You must have the authority to connect each account and to process the content, comments, messages and audience data available through it. The terms, policies, API limits and availability of each third-party platform also apply.

You remain responsible for reviewing every selected publishing action, the accuracy and legality of the content, and compliance with each platform's rules. Scheduling, delivery, analytics and synchronisation may be delayed, fail or change because of platform or network conditions.

Davern is an AI assistant and can make mistakes. Its responses may be inaccurate, incomplete, unsuitable, non-unique or unavailable. You must review output before relying on it, publishing it or using it for a business decision.

Davern is not a substitute for professional advice. Do not rely on it for legal, financial, medical, safety-critical or other high-impact decisions without appropriate qualified review.

To process a request, Davern may send prompts, history, selected media and, when Drive Advanced Search is enabled, a bounded set of matching file excerpts to the enabled model provider. Advanced Search indexing is optional. A personal Drive user controls indexing for their own Drive; an organisation owner or administrator controls it for a shared organisation Drive. You must not submit or index material that you are not permitted to process or share. Credits are workspace-scoped and usage is recorded for the request. Any applicable credit, refund or trial terms are shown at the point of purchase or use.

You must not use the Services to:

• break the law, violate another person's rights, infringe intellectual-property rights or process personal data without authority;
• store, transmit or publish malware, harmful code, child sexual abuse material, exploitative content, unlawful threats, doxxing or other prohibited material;
• send spam, misrepresent an identity, misuse credentials, interfere with other users or bypass access, quota, rate or security controls;
• scrape, probe or access systems, accounts or platform data without permission; or
• use Creator, Davern or connected platforms in a way that breaches their applicable terms or could harm people, systems or the Services.

Paid Services, plan limits, billing periods, currency and any trial or credit terms are shown in the applicable pricing page, checkout or order form. You authorise us and our payment provider, Stripe, to charge the payment method for the fees due under those terms.

Subscriptions may renew unless cancelled in accordance with the plan or order terms. Contact [email protected] if you need help cancelling a recurring service. Cancellation, refund and access end dates will be confirmed for the plan you purchased, and statutory consumer rights remain unaffected.

Taxes, including VAT, are handled as required by applicable law and shown where required before payment. We will give reasonable notice of a material price change for a recurring paid Service, unless an urgent legal or security reason requires a different approach.

We work to keep the Services reliable, but they depend on networks, hosting providers, model providers, social platforms and other third parties. We do not promise that every feature will always be available, uninterrupted or error-free.

We may maintain, update or change the Services to improve security, comply with law, address technical issues or develop new features. Where a change materially reduces a paid Service, we will take reasonable steps to give advance notice when practicable.

We may suspend or restrict access where reasonably necessary to investigate a breach of these Terms, protect users or systems, comply with law, prevent non-payment or respond to a security incident. Where practicable, we will explain the reason and provide a path to resolve it.

You may stop using the Services at any time. After termination, access to account data, Drive content, shares, social connections and Creator data may end. Some information may remain for a reasonable period for security, legal, accounting or dispute purposes, as described in the Privacy Policy.

Make a copy of content you need before closing an account. Unless we have agreed otherwise in writing, the Services are not a substitute for your own backup, archiving or business-continuity arrangements.

Our Privacy Policy explains how we process personal data. Where we process personal data in Customer Content on an organisation's behalf, the applicable data-processing terms govern that processing. Contact us if you need a data processing addendum for your organisation.

We and our licensors retain all rights in the Services, software, branding and documentation. We give you a limited, non-exclusive, non-transferable right to use the Services during your subscription or permitted access period. Feedback you provide may be used to improve the Services without obligation to you.

Nothing in these Terms excludes or limits rights or liability that cannot lawfully be excluded or limited, including applicable consumer rights. Any additional warranty, liability, indemnity, governing-law or dispute terms agreed for a paid service are set out in the applicable order form or written agreement.

We may update these Terms when the Services or law change. For material changes, we will give reasonable notice through the Services or another suitable channel. Continuing to use the Services after the effective date means the updated Terms apply to the extent permitted by law.

For questions about these Terms, contact [email protected].